STORE POLICY

• Refund Policy    

No refunds for completed services.    

We are not responsible for allergic reactions. Clients with sensitive skin proceed at their own risk.

•  Appointments   

Walk-ins are welcome, subject to availability.       

Text (562) 666 6040 or book online to secure your spot.    

Walk-ins must prepay at check-in to confirm the appointment. 

• Results Disclaimer   

Photos are for inspiration only.    

Results may vary based on eye shape, color, and age. 

• Guest Policy   

For safety and insurance reasons, no guests or children are allowed in the lash room. 

• Our Guarantee

We stand by our work and guarantee the quality of our eyelash extensions. However, allergic reactions are unpredictable and beyond our control, so refunds are not available. Please review photos, ask questions, and be sure this service is right for you before booking.

• Important Information

Any reactions are unforeseen; our trained staff will review your intake form and address any allergies.

If a reaction occurs, we offer a free professional lash removal. Removal takes about 30 minutes, and scheduling depends on availability.

We do not use sensitive glue or outside products.

• Age Policy    

Clients under 18 must be accompanied by an adult during the consultation. ​ 

• Late Policy    

Please text  (562) 666 6040 if you are running late.   

Arriving more than 15 minutes late may require rescheduling.   

Over 20–30 minutes late = no-show; fees may apply.   

Late arrivals will still be charged full price. ​ 

• Cancellation Policy   

Please cancel at least 24 hours in advance.     

Cancellations made under 24 hours or no-shows will forfeit the $30 fee.   

To rebook after a late cancellation or no-show, a new deposit is required. ​ 

• Customer Satisfaction Guarantee 

Your happiness is our priority!If you have any concerns, contact us within 72 hours and we’ll fix it free of charge.We take pride in our work and want you to love your lashes every time.